Customer Service

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Bachelors degree

Last Active

October 5th, 2024 (today)

Member Since

April 12th, 2023

Profile Description

I worked in BPO industry for almost 10 years now. I was a Team Manager for 5 years and was handling different types of personalities. As a Team Manager, I was doing multiple tasks. I listen to calls and evaluate the service that the agent provided. I also do quality audits for chats and manages CCR's schedules. We send emails to clients and chat them if needed. I am definitely a fast learner and always eager to learn and discover new things.

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Marketing » Content Creation » Creative Writing

Human Resources

Customer Support » Email Support

Office and Administration » Microsoft Excel

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sto.Tomas, Batangas

Tests Taken: IQ
Score: 119: DISC
Dominance: 54
Influence: 20
Steadiness: 14
Compliance: 12: English
C1(Advanced)

Uploaded ID: Sign Up with Pro Account to View

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