Justine

Virtual Assistant | Experienced Client Support | Data Entry

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

October 30th, 2024 (3 days ago)

Member Since

February 23rd, 2016

Profile Description

Is there a task you want to delegate?

• Admin & Customer Support
• Data & Project Management
• Online Marketing - SMM & Outreach

See how I can help you scale..

ADMINISTRATIVE
• Data Entry
I'll take care of your client database, keeping everything up-to-date and accurate every day. I'll set up a system to double-check the data, which will cut down on mistakes. I'll keep your database in top shape.

• Administrative Support
I'll ensure your company operates seamlessly, doing a bit of everything to keep things running smoothly. I'll handle emails, reports, presentations, and other documents. I'll even come up with a system to stay on top of everything.

• Order Processing / Management
For flawless order handling, I'm your go-to person. Making sure every request is not just right but zips to you in record time. I'll weave my ways with carriers to ensure deliveries are on point while keeping your customers in the loop.

MARKETING / SOCIAL MEDIA MANAGEMENT
• Online Marketing / Social Media Management
Kick your social media into overdrive. I'll be your social media guru, ensuring your posts are always on point. I'll create engaging content, optimize job postings and ads, and conduct market research to boost engagement.

RECRUITMENT AND OUTREACH
• Information Research
Count on me as your talent discovery expert, diving deep into job industries, uncovering hidden gems for your team.  With my bag of research tricks, I'll handpick candidates that fit like a glove in your cool company.  Imagine having a vault of these awesome profiles,  making your hiring moves sharper and way more effective.

• Candidate Outreach
Ready to meet your best candidate? I'm on a mission to connect with top-notch talent, share awesome job gigs and build relationships. My personalized outreach strategy will increase candidate responses and make your recruitment process more efficient.

CUSTOMER SUPPORT
• Technical Support / Customer Service
I'll be your tech support superhero, handling all customers' questions quickly and accurately through calls, emails, and chat. I'll even put together a big FAQ document that covers all the common issues, so you won't have to explain the same things over and over. This will make everyone happier and cut down on the number of tech support tickets.

Email Management / Support
I can be your email inbox manager, handling all your messages from customers and clients. My job will be to respond to emails quickly and professionally. I'll even set up a system to sort and prioritize emails, making sure we don't miss anything important.

PROJECT MANAGEMENT
• Project Manager
Ready to turn your projects into a smash hit? I'm your project wizard, mastering plans, timelines, and budgets with flair. Juggling tasks? Consider it done. I'll keep your projects cruising smoothly, adjusting plans effortlessly, and keeping the whole crew in the loop with some serious style.

CREATIVE SERVICES
• Video Editor
Ready to take your content to the next level? I'll ensure your videos are always a hit, done on time, and hit all your goals. I'll work with your team to come up with awesome ideas that get your message across and get you noticed.

SKILLS
• Data Analysis & Problem Solving
• Scheduling & Time Management
• Software Proficiency
• Adaptability & Multitasking
• Organized & Attention to detail
• Decision Making & Risk Management
• Scope & Budget Management
• Customer Relationship Management
• Video Editing

TOOLS / APPLICATIONS EXPERIENCE
Facebook / Instagram / Twitter
• YouTube / Vimeo
• LinkedIn
• MS Office / 365
• Google Suite
Skype / Zoom
• Mavenlink
• HubSpot
• 6connect
• Salesforce
• Exelare
• TotalView
• Inomial
• JIRA
• PaintShop Pro
• Adobe Lightroom
• Adobe Premier Pro
• Canva

I am a highly efficient, motivated, and dedicated professional who will bring substantial value to your company or project. I learn quickly, am tech-savvy, and can work independently or as part of a team. My effective written and verbal communication skills make it smooth for us to interact, ensuring successful project completion.

With a detail-oriented and results-driven approach, I am confident in my ability to contribute effectively to your business. I'm enthusiastic to bring my skills and passion to your team and the prospect of working together. Looking forward to a productive collaboration. Send me a message..

Let's make sure your business is running like clockwork!

Talk soon!
JK

Top Skills

Project Management

Experience: 5 - 10 years

I can manage multiple orders and projects for different clients. I monitor the overall progression of the project, create plans and timelines and make sure the services / requests will be delivered and the project will be completed on or before the deadline.

Office and Administration » Data Entry

Experience: 5 - 10 years

I help clients review the data and information being entered into their database and use MS Excel and other MS Office applications for proper itemization and monitoring. Always checking if the data on the database are up to date and make the necessary update if there's any changes.

Office and Administration » Administrative Support

Experience: 5 - 10 years

Being a VA for almost 10 years, I've already familiarized myself with the admin tasks such as checking people's data and record onto the database, updating details and files accordingly, checking social media accounts, searching for possible clients or candidates for a job opening, posting company news and updates on different websites and across social media platforms, reaching out and sending messages to people, answering queries and sometimes advertising.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

I used to be an Email Support for a US based real estate company. I monitor the inbox and attend to client's inquiries. I process orders via email as well when people opted our company to assist on appraising their property.

Customer Support » Technical Support

Experience: 5 - 10 years

Started my career as a Technical Support and been in the IT industry for more than 10 years now. I am knowledgeable in basic PC and network troubleshooting, internet and phone issues, as well as email and mobile concerns. I can handle multiple tickets and can multitask and assist on different issues simultaneously. I have a good background in customer as well and can cater via chat, email and phone.

Marketing » Digital Marketing

Experience: 5 - 10 years

As a VA Marketing Specialist before, I help clients manage their social media accounts and post news and updates from partner companies as well as job openings. Reaching out to possible candidates via LinkedIn and assist with the job application.

Video Editing » Film Editing

Experience: 2 - 5 years

Had attended filming workshops and produced several short, documentary and travel films, I have a passion on filmmaking. Joined film competitions as well which 1 had won Best in Editing. You can check my samples on my YouTube channel. https://www.youtube.com/c/KasjaFilms/playlists

Basic Information

Age
35
Gender
Female
Website
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Address
San Juan City, Metro Manila
Tests Taken
IQ
Score:  107
DISC
Dominance: 11%
Influence: 36%
Steadiness: 34%
Compliance: 19%
English
C1(Advanced)
Uploaded ID
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