Oliver

Executive Virtual Assistant | Customer Support | Data Entry

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

October 2nd, 2024 (yesterday)

Member Since

April 10th, 2023

Profile Description

Need an Experienced Customer Service?

- Problem-Solving & Tech-Savvy
- High-Speed Internet & Equipment
- Time Zone & Data Security

See how I can help you:
 - Email Support and Chat Support?
* Nailed it! I'll be your customer's best friend, solving their problems faster than they can say "thank you"!

- Need someone who can juggle a dozen tasks at once?
* That's me! I've got multitasking down to an art form.

- Into Online Research?
* Consider me your Sherlock Holmes of the digital age! I've got you covered. From digging up details to comparing options, I'll find the answers you need to keep things running smoothly.

- Customer Service?
* Providing top-notch service is my passion. I'll go above and beyond to ensure customers feel valued and satisfied with every interaction. *wink*

- Data Entry and Administrative Support?
* Piece of cake! Keeping things organized is key, and I'm on it. Whether it's updating databases or sorting through files, I'll make sure everything's in its right place.

- Got calls pouring in?
* No problem! I handle phone conversations with professionalism and a smile.

- Fast Learner and as Tech-savvy as they come.
* Bring on the new software and gadgets—I'll master them in no time!

Consistently delivering exceptional results as a Customer Service/Virtual Assistant/Tech-Savvy professional, leveraging a comprehensive suite of tools and apps including Max Nice InContact, LivePerson, Genesys Workspace, Avaya One, Facets, Macess, Citrix, Google Workspace, Microsoft Workspace. This enables effective addressing of client needs, issue resolution, and workflow optimization.

TOOLS / APPS I USED
Customer Service Software
* Facets
* Macess
* Citrix Workspace
* Mail merge

CRM
* Max Nice InContact
* Genesys Workspace
* Avaya One X
* LivePerson

Administration Tools
* Microsoft 365
* Excel
* Word
* PowerPoint
* Google Workspace
* Google Spreadsheets
* Google Docs
* Google Calendar
* Google Drive
* Google Meet

Communication Tools
* Slack
* Zoom
* Whatsapp
* Skype
* Microsoft Teams

Other Tools
* Canva
* ChatGPT
* Quillbot

In a nutshell, I'm your go-to guy for all things support, research, organization, and communication.

Let's collaborate and create some magic!
=====> Send me a personalized message

Talk Soon,
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Top Skills

Customer Support

Experience: 1 - 2 years

Customer Support » Email Support

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Other Skills

Marketing » Email Marketing

Professional Services » Medical Services

Experience: 1 - 2 years

Real Estate » Lead Generation

Experience: 6 months - 1 year

Customer Support » Phone Support

Experience: 1 - 2 years

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Transcription

Experience: 6 months - 1 year

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Male
Website
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Address
Dasmariñas City, Cavite
Tests Taken
IQ
Score:  131
DISC
Dominance: 47
Influence: 17
Steadiness: 30
Compliance: 6
English
B2(Upper Intermediate)
Uploaded ID
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Samori Coles

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