Need an Experienced Customer Service?
- Problem-Solving & Tech-Savvy
- High-Speed Internet & Equipment
- Time Zone & Data Security
See how I can help you:
-
* Nailed it! I'll be your customer's best friend, solving their problems faster than they can say "thank you"!
- Need someone who can juggle a dozen tasks at once?
* That's me! I've got multitasking down to an art form.
- Into Online Research?
* Consider me your Sherlock Holmes of the digital age! I've got you covered. From digging up details to comparing options, I'll find the answers you need to keep things running smoothly.
- Customer Service?
* Providing top-notch service is my passion. I'll go above and beyond to ensure customers feel valued and satisfied with every interaction. *wink*
- Data Entry and Administrative Support?
* Piece of cake! Keeping things organized is key, and I'm on it. Whether it's updating databases or sorting through files, I'll make sure everything's in its right place.
- Got calls pouring in?
* No problem! I handle phone conversations with professionalism and a smile.
- Fast Learner and as Tech-savvy as they come.
* Bring on the new software and gadgets—I'll master them in no time!
Consistently delivering exceptional results as a Customer Service/Virtual Assistant/Tech-Savvy professional, leveraging a comprehensive suite of tools and apps including Max Nice InContact, LivePerson, Genesys Workspace, Avaya One, Facets, Macess, Citrix, Google Workspace, Microsoft Workspace. This enables effective addressing of client needs, issue resolution, and workflow optimization.
TOOLS / APPS I USED
Customer Service Software
* Facets
* Macess
* Citrix Workspace
* Mail merge
CRM
* Max Nice InContact
* Genesys Workspace
* Avaya One X
* LivePerson
Administration Tools
* Microsoft 365
* Excel
* Word
* PowerPoint
* Google Workspace
* Google Spreadsheets
* Google Docs
* Google Calendar
* Google Drive
* Google Meet
Communication Tools
* Slack
* Zoom
* Whatsapp
*
* Microsoft Teams
Other Tools
* Canva
* ChatGPT
* Quillbot
In a nutshell, I'm your go-to guy for all things support, research, organization, and communication.
Let's collaborate and create some magic!
=====> Send me a personalized message
Talk Soon,
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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