Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

October 10th, 2024 (2 days ago)

Member Since

April 8th, 2023

Profile Description

• Communication skills: I have excellent communication skills to effectively communicate with customers via various channels such as phone, email, chat, and in-person interactions.
• Active listening: I am able to listen actively to understand the customer's needs and concerns.
• Empathy: I am empathetic towards the customer's situation and show compassion towards their concerns.
• Problem-solving: I am able to resolve customer issues efficiently and effectively while adhering to company policies and procedures.
• Time management: I have excellent time management skills to handle multiple customer inquiries simultaneously and prioritize them according to urgency.
• Technical skills: I have a good understanding of the company's products, services, and systems to provide accurate information to customers.
• Patience: I have the patience to deal with difficult customers and situations without losing their composure.
• Conflict resolution: I am able to resolve conflicts with customers while maintaining a positive and professional demeanor.
• Adaptability: I am able to adapt to changing customer needs and preferences and be willing to learn new skills.
• Sales skills: I have sales skills to promote and sell products or services to customers.