Arlene

Customer Service| Sales |Lead Generator |SMM

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 13th, 2024 (today)

Member Since

April 7th, 2023

Profile Description

I'm Upgrade to see actual info Upgrade to see actual info , I studied Bachelor of Science in Business Administration major in Marketing Management. 
     I have over four years of experience in the BPO industry, where I specialized as both a customer service and technical support representative. Additionally, I got the opportunity to dip my toes into sales. I bring a proven track record of delivering exceptional customer service to clients around the globe. My dedication to providing timely and effective solutions has allowed me to thrive in fast-paced environments while maintaining a high level of client satisfaction.

Skills would you like to know :
• Excellent verbal and written communication skills
• Problem Solving
• Proficient in using Microsoft Office Suite (Word , Excel , Outlook)
• Know how to use Google Drive
• Empathy & Patience 
• Time Management 
• Familiar with Emailing and know how to send and manage emails
• Proficient in using Canva
• I am experienced in using various social media platforms
• Proficient in using customer service software and CRMs
• Ability to handle high call volumes or manage large volumes of emails/live chats

Feel free to reach out to me. I understand the importance of open communication and am committed to providing prompt responses to your inquiries. Whether you have questions about a project, need assistance, or simply want to discuss your requirements further, I'm here to help. Looking forward to connecting with you.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

My experience from this skill emphasizes professionalism, empathy, clear communication, and proactive assistance, all of which contribute to a positive customer service interaction.

Other Skills

Marketing » CRM » Microsoft Dynamics 365

Experience: 6 months - 1 year

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Google Workspace

Experience: 6 months - 1 year

Marketing » Social Media Management

Experience: 6 months - 1 year

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: Less than 6 months

Video Editing » CapCut

Experience: Less than 6 months

Office and Administration » Microsoft Outlook

Experience: 6 months - 1 year

Office and Administration » Microsoft 365

Experience: 1 - 2 years

Basic Information

Age
32
Gender
Female
Website
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Address
Kabankalan City, Negros Occidental
Tests Taken
IQ
Score:  113
DISC
Dominance: 39
Influence: 16
Steadiness: 23
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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