I'm
I have over four years of experience in the BPO industry, where I specialized as both a customer service and technical support representative. Additionally, I got the opportunity to dip my toes into sales. I bring a proven track record of delivering exceptional customer service to clients around the globe. My dedication to providing timely and effective solutions has allowed me to thrive in fast-paced environments while maintaining a high level of client satisfaction.
Skills would you like to know :
• Excellent verbal and written communication skills
• Problem Solving
• Proficient in using Microsoft Office Suite (Word , Excel , Outlook)
• Know how to use Google Drive
• Empathy & Patience
• Time Management
• Familiar with
• Proficient in using Canva
• I am experienced in using various social media platforms
• Proficient in using customer service software and CRMs
• Ability to handle high call volumes or manage large volumes of
Feel free to reach out to me. I understand the importance of open communication and am committed to providing prompt responses to your inquiries. Whether you have questions about a project, need assistance, or simply want to discuss your requirements further, I'm here to help. Looking forward to connecting with you.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
My experience from this skill emphasizes professionalism, empathy, clear communication, and proactive assistance, all of which contribute to a positive customer service interaction.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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