Content Moderator and customer service

Under the management of Google. I diligently review contents being uploaded on YouTube platform. Coordinating with content creators via email regarding flagged contents for policies that have been violated.

Rostering and Scheduling care workers and clients. Organizing and completing tasks. Managing Email and messages. Answering phone calls and assists clients that needs urgent actions on the rosters

Organizing and completing tasks. Managing Email and messages. Answering phone calls and assists clients that needs urgent actions

Managing Fraud claims. Verifying each purchase. Handled consumer, business and Canada accounts for Dell Financial Services. Investigating fraud claims and answering phone calls for Tier 2 Customer Service.

Managing Patient Registration, Insurance claim and Prior Authorization. Scheduling Appointments and follow up check ups. Answering phone inquiries and communicate with Insurance companies for verification.

Book Keeping. Managed and organized collaborative meetings for marketing strategy