Mark

Experienced Customer Support | Virtual Assistant

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

March 23rd, 2025 (5 days ago)

Member Since

April 3rd, 2023

Profile Description

Hi. I am MJ. I recently joined Onlinejobs.ph and am excited to take on new challenges. I have over 3+ years of experience in BPO industry and providing excellent customer support. I have completed a Bachelor of Science in Computer Engineering. I am a highly motivated and result-driven professional with experience in Retail, Telecommunication, and Financial Institutions throughout the US and Australia. I assure you that I provide quality service while giving exceptional customer service and putting customers at the top of my priority to cater to whatever they need.
I am mostly experienced in these but are also not limited to:
- BPO Operations
- Voice/Email/Chat Support
- Quality Analysis
- Cold Calling
- Sales
- Technical Support
- Dispute Resolution
- Customer Retention
- Data Entry
- Billing

I am also proficient in using Microsoft Office applications, Google Workspace, ChatGPT, Quillbot, Grammarly, Canva, and BPO-related software.