A customer service specialist who also loves to write. Proficient in
I was in the BPO industry for almost 8 years and worked with different clients from different industries. I have been in the billing department of a cable company, technical support and Tier 2 support team of an accounting software, and the benefits and eligibility team of a healthcare account.
I have a strong educational background in media and communication. I can do academic writing, journalistic articles, creative and content writing.
Experience: 2 - 5 years
Experience: 5 - 10 years
I had worked in different call centers supporting different clients
Experience: 6 months - 1 year
Proficient with Gorgias, Shopify, Slack, and DeepL.
Experience: 6 months - 1 year
Can efficiently manage customer queries through Amazon Seller Central.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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