Marie

Customer Service Specialist | Writer

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

August 29th, 2024 (12 days ago)

Member Since

February 16th, 2016

Profile Description

A customer service specialist who also loves to write. Proficient in email support and loves being the expert.
I was in the BPO industry for almost 8 years and worked with different clients from different industries. I have been in the billing department of a cable company, technical support and Tier 2 support team of an accounting software, and the benefits and eligibility team of a healthcare account.
I have a strong educational background in media and communication. I can do academic writing, journalistic articles, creative and content writing.

Top Skills

Marketing » Content Creation » Article Writing

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

I had worked in different call centers supporting different clients

Customer Support » Email Support

Experience: 6 months - 1 year

Proficient with Gorgias, Shopify, Slack, and DeepL.

Other Skills

E-Commerce » Amazon » Seller Central

Experience: 6 months - 1 year

Can efficiently manage customer queries through Amazon Seller Central.

Basic Information

Age
36
Gender
Female
Website
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Address
General Trias, Cavite
Tests Taken
DISC
Dominance: 33
Influence: 7
Steadiness: 30
Compliance: 30
English
C2(Advanced/Mastery)
Uploaded ID
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