A customer service specialist who also loves to write. Proficient in
I was in the BPO industry for almost 8 years and worked with different clients from different industries. I have been in the billing department of a cable company, technical support and Tier 2 support team of an accounting software, and the benefits and eligibility team of a healthcare account.
I have a strong educational background in media and communication. I can do academic writing, journalistic articles, creative and content writing.
Experience: 2 - 5 years
Experience: 5 - 10 years
I had worked in different call centers supporting different clients
Experience: 6 months - 1 year
Proficient with Gorgias, Shopify, Slack, and DeepL.
Experience: 6 months - 1 year
Can efficiently manage customer queries through Amazon Seller Central.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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