Quality Assurance and Project Management

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

December 9th, 2024 (2 days ago)

Member Since

February 16th, 2016

Profile Description

2yrs of experience as a Head of QA
-2+ years as a QA lead in a game development company
- 3+ years Shopify VA. 2+ years as email marketing manager
Product Research - Searching for profitable products that meet certain criteria (eg. size, niche and etc.)
Shop building - Build a Shopify store from scratch to look engaging to customers.
Advertising - Working up the most engaging and profitable Ads thru FacebookEmail Marketing - Generates engaging email and designs Klaviyo flows that gives out the best results.
Importation - Looking for a supplier with the best offer of the product without compromising quality
Customer Service - Handles customer inquiries and complaints
Logistic Management - Handles and tracks the shipping information of the parcels to the customers.
- Experience in high volume Order Entry, Order Management, and Data Entry.
- 4+ years as a customer service associate providing excellent customer support via phone, email, and chat.
- 4+ years as a paramedic in the Middle East
My wife and I are eBay sellers until 2014 and I know a good amount of knowledge about Amazon Seller Central and Amazon FBA.
- Project Management tools: Asana, Trello, Base Camp
- Google Apps for Work: Gmail, Google Sheets, Google Drives, Calendar
- Virtual Storages: Dropbox, iCloud, Google Drive
- Social Media Marketing and Management Tools: Hootsuite, ViralWoot, Crowdfire, etc
- Email Marketing: Klaviyo, Mailchimp
I also served as a Voice and Data Services Manager for one 1year. We are handling small enterprise business accounts and our daily tasks include:
- Data Entry
- Order Processing & Management
- Account Management
- Customer Service (phone, chat, and email)
- and other ad hoc tasks as necessary
I am a highly motivated and independent individual. You won't have to micromanage me once I've been trained on the business processes that I need to follow.
I'm available for a part-time or full-time job, whichever you prefer.
My email is Upgrade to see actual info