Experienced Customer Service Representative & Social Media Moderator
I'm a Customer Service Representative with nearly three years of experience, specializing in sales, effective communication, and client relations. My focus is on delivering top-quality service to a diverse customer base while efficiently managing high call volumes to ensure satisfaction.
Customer Service Expertise:
I've honed my skills in customer service and take pride in my exceptional communication and interpersonal abilities when interacting with a diverse range of customers. My track record is marked by consistently high customer satisfaction ratings.
Social Media Moderator:
As a Social Media Moderator, I've successfully handled comment moderation, engaged with consumers, and resolved online issues such as complaints and returns. I'm familiar with CRM tools like Shopify, Konnektive, Checkout Champ, and Odoo ERP, which allows me to navigate and manage these platforms effectively.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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