With over 2 years as a Virtual Assistant and 3+ years in exceptional customer service, I am your go-to partner for seamless support that elevates your business. Whether you need a top-notch Property Manager, Co-host for your Airbnb, I’ve got you covered. Let’s work together to achieve your goals! ????
Why Choose Me? ??
Virtual Assistant Services
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- Calendar Scheduling: Expert in Google Calendar
- Data Entry: Skilled in Microsoft Excel and Google Sheets
- Hot2000 Modeler: Expertise in both versions 11 & 12
- Social Media Management: Experienced with Buffer and Hootsuite
- Research Tasks: In-depth research using Google Search and LinkedIn
- Document Editing: Microsoft Word and Google Docs
- Travel Arrangements: Organized with TripIt and Expedia
- E-commerce Support: Knowledgeable in Shopify and WooCommerce
- Product Listing: Experienced with Amazon Seller Central and eBay
- Graphic Design & Editing: Creative with Canva
- Video Creation: Skilled in Pictory and Capcut
Customer Support Expertise
- Ticket Management: Proficient in Salesforce and Zendesk
- Live Chat Support: Experienced with Intercom and LiveChat
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- Phone Support: Skilled in Five9 and Avaya
- Social Media Monitoring: Expert in Hootsuite and Sprout Social
- Customer Feedback Analysis: Using SurveyMonkey and Typeform
- Airbnb Support: Co-hosting, handling inquiries, booking management, and pricing optimization
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- Hostaway, HostAI, Guesty: Experience in property management software
- Breezeway: Knowledgeable in operations and maintenance management
Data Entry & Copywriting Skills
- Inputting & Organizing Information: Microsoft Excel and Google Sheets
- Verifying Data Accuracy: Utilizing Google Forms and SurveyMonkey
- Writing Promotional Materials: Using Canva and Adobe Spark
- Editing for Clarity: Microsoft Word and Google Docs
- ChatGPT & Gemini Wizard: Your AI writing partner!
Ready to Tackle Any Task!
I’m dedicated to efficiency and excellence, ready to help you succeed with your projects. Let’s collaborate and make great things happen!
Experience: Less than 6 months
Creative and results-driven copywriter with a knack for crafting compelling content that connects with audiences. I specialize in writing clear, persuasive copy for websites, ads, emails, and social media, helping brands tell their story and drive results.
Experience: 2 - 5 years
I’ve been managing short-term rentals for 2 years, primarily using VRBO and Hostaway. During this time, I’ve handled everything from creating and optimizing listings to coordinating with guests and managing bookings. Hostaway has been a key tool for me, helping streamline operations and keep everything organized across platforms. On VRBO, I’ve focused on making my listings stand out, ensuring great communication with guests, and maintaining high ratings by providing excellent service. It’s been a rewarding experience seeing positive reviews and repeat bookings.
Experience: 1 - 2 years
Experienced chat support specialist with a strong background in customer service and technical assistance. Skilled in resolving inquiries promptly, delivering empathetic communication, and maintaining high satisfaction rates. Proficient in multitasking, fast typing, and providing solutions in a clear and friendly manner. Available for flexible shifts and committed to enhancing the customer experience.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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