Customer Service | Social Media and Facebook Ads Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

College

Last Active

November 5th, 2024 (5 days ago)

Member Since

March 28th, 2023

Profile Description

Skilled Customer Service, Sales, Social Media and Facebook Ads Manager With seven years of experience in the BPO industry, focusing on Customer Service, Sales, and Financial Analysis, I bring extensive knowledge and expertise to every project. My proven skills in time management, working independently, and my strong determination and commitment make me a reliable and efficient professional. A few years ago, I dUpgrade to see actual info to step out of my comfort zone and explore freelancing opportunities. Driven by my eagerness to learn and transition careers, I enrolled in training programs to Upgrade to see actual info in Social Media and Facebook Ads Management. As a creative and motivated freelancer, I excel in developing innovative social media strategies.
SERVICES OFFERED: 
CUSTOMER SERVICE: Professional handling of customer inquiries, Efficient problem-solving to ensure customer satisfaction, Comprehensive support for customer retention, Handling Phone, Chat, and Email.
SALES: Expertise in sales techniques to boost revenue, Strategic cold calling to generate leads and convert prospects, Skilled in upselling and cross-selling.
SOCIAL MEDIA MANAGEMENT: Creation and management of engaging social media content, Development of video content for reels to enhance engagement, Design of photo/image/carousel posts to captivate audiences, Basic copywriting to convey compelling messages, Graphic design using Canva for visually appealing post, Active social media engagement to foster community growth. |FACEBOOK ADS MANAGEMENT: Setting up and optimizing Facebook accounts and pages, Configuration of Facebook Business Manager/META and Ad Accounts, Creation and execution of effective Facebook campaigns, Strategic planning to maximize campaign performance and ROI.
With a dedication to excellence and a passion for social media innovation, I am committed to delivering outstanding results for your business needs. Let’s collaborate to achieve your goals and elevate your brand presence.