Customer Support / Social Media Marketing Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (5 days ago)

Member Since

March 26th, 2023

Profile Description

With a strong background in customer service and
a passion for helping,  I am confident in
my ability to provide excellent support to valued customers.
My experience in
handling a wide range of customer inquiries and resolving issues effectively
and efficiently had made me understand the importance of actively listening to
customers, empathizing with their concerns, and providing prompt and accurate
solutions.
I am proficient
in utilizing various communication channels, such as phone, email, chat and
also in social media platforms to assist customers and ensure their
satisfaction. I am comfortable working in a fast-paced environment and have the
ability to prioritize tasks while maintaining a high level of attention to
detail.
Here are some of
the applications and software I have experience in using that helped me
efficiently do the tasks assigned to me.
<!--[if !supportLists]-->§  <!--[endif]-->Google Suite
<!--[if !supportLists]-->§  <!--[endif]-->Google Calendar
<!--[if !supportLists]-->§  <!--[endif]-->Freshdesk
<!--[if !supportLists]-->§  <!--[endif]-->Social Media Platforms (Facebook ,
Instagram , Twitter , Tiktok)
<!--[if !supportLists]-->§  <!--[endif]-->Canva
<!--[if !supportLists]-->§  <!--[endif]-->Slack
<!--[if !supportLists]-->§  <!--[endif]-->Microsip, Ring Central , Cloudtalk
<!--[if !supportLists]-->§  <!--[endif]-->Capcut