With a solid background in customer support and administrative tasks, I thrive in dynamic environments where I can leverage my skills to enhance team efficiency and client satisfaction.
???? Customer Support & Amazon Seller Support: My experience includes providing exceptional support through tools like Bond and Purecloud. I’ve assisted Amazon sellers using Seller Amp and Keepa, ensuring they have the resources needed to succeed.
???? Data Entry & Fraud Analysis: I am proficient in data entry and have a keen eye for detail, which was essential during my time with fraud analysis, where I utilized Ekata to ensure security and integrity.
???? Tech-Savvy & Flexible: I am well-versed in Microsoft Workspace, Outlook, and various other platforms, making me adaptable to new technologies and processes.
I’m passionate about creating positive customer experiences and am eager to contribute my skills to your team
Experience: Less than 6 months
My experience as a Customer Chat Support Assistant at a retail Account, enabled me to thrive in a fast-paced retail environment, providing top-tier customer service while handling diverse situations and contributing to the company's success.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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