Admin/Ecommerce VA & SMM

Over the past year in Social Media Marketing & Management, I've honed my skills across various platforms, including Facebook, Instagram, YouTube, and TikTok. My experience encompasses creating engaging content, developing comprehensive strategies for increased brand awareness and engagement, and utilizing analytics tools like Google Analytics and Meta Business Suite to track performance and adjust tactics. I've actively engaged with online communities, managed customer service issues, and executed successful social media campaigns, including paid ads and influencer collaborations. Additionally, I've integrated SEO best practices into content and collaborated with SEM teams to optimize campaigns. Staying current with social media trends has been crucial in maintaining a competitive edge, making this year a period of continuous learning and significant achievements in managing online brand presence.

I’m also a Shopify manager for Canine Culture UK. I create discount codes for brand ambassadors and manage the online store. My responsibilities include updating product listings, monitoring sales performance, handling customer inquiries, and ensuring a smooth and efficient shopping experience for customers.

Using Canva for graphic design, I produce YouTube thumbnails, UGC reels, and graphics for social media posts. This includes creating visually appealing and on-brand designs, optimizing images for various platforms, and ensuring consistent quality and style across all visual content.

I created and set up email automation for Canine Culture UK customers and built an email automation flow. This involved designing personalized email sequences, segmenting the customer base, and integrating the automation with the company's CRM system to enhance customer engagement and streamline communication.

I am also proficient in video editing and have experience creating short lyric music videos for Good Timing Music, as well as call-to-action UGC reels for a dog brand in the UK. My skills include cutting and editing footage, adding effects and transitions, and ensuring the final product is engaging and professional.

I’m a YouTube channel manager for Good Timing Music and Canine Culture UK. My responsibilities include scheduling video content such as shorts and music videos, monitoring YouTube analytics, and engaging with the audience. Additionally, I work on optimizing video titles, descriptions, and tags to enhance visibility and audience retention.

I have experience in managing my clients' emails. This involves organizing and responding to communications, setting up automated email sequences, and ensuring timely follow-ups to enhance customer satisfaction and maintain strong client relationships.

As a Facebook Ads Manager, I have successfully managed and optimized numerous ad campaigns across various industries. My expertise includes audience targeting, ad creative development, A/B testing, and performance analysis to ensure maximum ROI. I have a proven track record of increasing brand awareness, driving traffic, and generating leads through strategic use of Facebook's advertising platform. My skills in data analysis and campaign management enable me to continuously refine and improve ad performance, ensuring that my clients achieve their marketing goals efficiently.

I have extensive experience in calendar management, coordinating and scheduling meetings, appointments, and events to optimize productivity and ensure seamless time management. This include prioritizing tasks, avoiding scheduling conflicts, and effectively communicating with clients and team members to confirm availability and manage changes. I am adept at using various calendar tools and software, ensuring that all commitments are met and deadlines are adhered to. This proactive approach helps maintain an organized and efficient workflow, allowing my clients to focus on their core responsibilities without the stress of scheduling complications.