Work experience:
Record Retrieval Specialist -Make outbound calls to communicate with
custodians for retrieving records. Follow up request until completion. Successfully retrieved and organized critical
records for over 500 clients. (3 yrs and 4 months experience)
Chat support- Provide assistance with customer inquiries. Provide solutions and ensure customer
satisfaction. Providing comprehensive and accurate
responses to a wide range of customer
questions and issues. (2 months experience)
Administrative support- Assisted in administrative tasks and office
coordination as a secretary, contributing to
improved workflow
Assisting in planning tourism-related events,
including coordinating logistics
Handling calls,
primary point of contact. (On the Job training for 3 months)
Graphic Design: I know how to use editing apps and create infographic depends on the context, create website.
Tools: Adobe Photoshop, canva, capcut, shopify, picsart.
Video editing: I have knowledge on doing advertising, cinematic videos.
Tools: Adobe premium pro, Adobe after effects, Adobe Motion effects.
Communication skill - Fluent in both verbal and written communication
Technical Skill - sound knowledge of tools like MS word, Excel, Google Docs and Spreadsheets.
Typing Skills - 60WPH,
Comprehensive skills Multi-tasking skill, Fast learner- willing to be trained
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