Social Media Management , Customer Service, Email Management

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

October 18th, 2024 (23 days ago)

Member Since

March 20th, 2023

Profile Description

Are you in need of a personal virtual assistant?
Why choose me?
Hi, My name is Upgrade to see actual info, with two years of experience as a Real ?Estate Agent, I excel at connecting with clients, showcasing ?properties, and driving successful transactions. Leveraging my ?extensive expertise in managing social media accounts, ?marketing, and sales in real estate, I bring a dynamic approach ?to the industry.
Additionally, I have three years of experience in the BPO ?industry, providing Customer Service Support and Technical ???Email Support. My roles have spanned telecommunications, ?healthcare, retail, sales, and technical email support for ?international clients, showcasing my versatility and dedication ?to exceptional service.
I am a meticulous and experienced virtual assistant with extensive expertise in handling customer service and administrative tasks remotely. I excel at meeting deadlines and processing information efficiently through well-honed research skills. I am adept at providing high-quality administrative and customer service support by effectively managing remote office procedures and calls.
My Objective:
As a freelancer, my goal is to deliver quality and reliable services that contribute to the success of individuals or professionals seeking virtual assistance. My services include:
• Admin Support: Efficiently managing day-to-day administrative tasks to ensure smooth operations.
• Data Entry: Accurately entering and managing data to maintain organized and up-to-date records.
• Document Handling: Creating, editing, and organizing documents to ensure easy access and retrieval.
• Web Research: Conducting thorough online research to gather relevant information and insights.
• Database Building: Developing and maintaining databases to support various business functions.
• Calendar Management: Scheduling and coordinating appointments to optimize time management.
• Email Handling: Managing inboxes, responding to emails, and organizing correspondence.
• General Administrative Tasks: Handling a variety of tasks to support overall business operations.
• Customer Service: Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Technical Proficiency: Proficient in using tools like Microsoft Office Suite, Google Workspace, CRM software, and project management tools such as Trello and Asana.
• Communication: Strong written and verbal communication skills, ensuring clear and effective interactions with clients and teaUpgrade to see actual infombers.
• Time Management: Excellent time management skills, allowing me to prioritize tasks and meet deadlines consistently.
• Problem-Solving: Ability to identify issues and implement effective solutions to enhance productivity and efficiency.
• Adaptability: Quick to learn new tools and processes, and adaptable to changing work environments and requirements.
• Email Monitoring and Organizing: Keeping your inbox tidy and ensuring important emails are addressed promptly.
• Travel Arrangements: Coordinating travel plans, including booking flights, accommodations, and transportation.
• Writing and Maintaining Records: Creating and managing documents to ensure accurate and organized records.
• Social Media Management: Creating and posting content on social media platforms, and scheduling posts using tools like Later, Buffer, or CoSchedule.
• Social Media Marketing: Designing and running ads on Facebook and Instagram to boost your online presence.
• Content Creation: Crafting engaging content for various platforms.
• Calendar and Schedule Management: Using Google Calendar and Calendly to manage appointments and schedules efficiently.
• Research, Data Collection, and Data Entry: Conducting thorough research and accurately entering data.
• Social Media Community Engagement: Interacting with your audience to build a strong online community.
• Product and Web Research: Gathering information on products and conducting web research.
• Creating Social Media Graphics: Designing graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
• Meeting Presentation Creator: Developing professional presentations for meetings.
• House Manual Creator: Creating comprehensive house manuals for your real estate business.
• Advanced Knowledge in MS Office: Proficient in Word, Excel, PowerPoint, and Outlook.
• Advanced Knowledge in Google Suites: Skilled in using Google Drive, Docs, Sheets, Forms, Mail, Calendar, and Slides.
• Task Management Tools: Experienced with Salesforce, Trello
• Creating Fillable Forms: Using Adobe Acrobat and other tools to create fillable forms.
• Managing Electronic Contracts: Using DocuSign and Eversign to handle electronic contracts.
• Document Conversions: Converting documents between PDF, Word, Excel, and Text formats.
• Project Management: Overseeing projects to ensure they are completed on time and within scope.
• Transcription: Transcribing audio and video recordings accurately.
• Client Communication: Communicating with clients via telephone, email, messenger systems, and social media platforms.
• Data Entry: Gathering data from websites and entering it into spreadsheets.
• Retyping Scanned Pages or PDFs: Converting scanned documents into editable formats.
• Other Administrative Support: Providing various other administrative services as needed.
With over 4 years of experience in the field of Real Estate , BPO industry and Social Media Marketing and Management, I have developed the skills necessary to deliver high-quality work. I am committed to continuous learning and pushing beyond my comfort zone. My positivity, drive, and eagerness to explore make me excel in what I do.
I am highly skilled, enthusiastic, and self-motivated. I believe in hard work and honesty. I am committed to building long-term professional relationships with my clients to ensure every project is successful. If you hire me, I can assure you that you will not regret your decision.