Gerald

Financial Data Analyst / Data Entry / Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

December 18th, 2024 (33 days ago)

Member Since

March 16th, 2023

Profile Description

Previously worked as a part-time Financial Data Analyst for a client and worked as a Data Entry Specialist in a US based account (SanMar) with a combination of almost 6 years working experience as a customer support, data analytics and back office responsibilities.

I have high proficiency using different tools such as Zendesk, Salesforce, Siebel CRM and ODY (MS365).

Have great analytical thinking. I have experience as NPS (Net Promoter Score) and FCR (First Call Resolution) Champion. This is a direct client reporting position from my previous job where I am assigned to analyze customer's rating to the company and provides action plans for the teaUpgrade to see actual infomber's resolution.

Competitive performance. I've always been a consistent top performer in every department in my previous jobs.

Basic Information

Age
34
Gender
Male
Website
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Address
Imus, Cavite
Tests Taken
None
Government ID
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