Janine

Customer Service Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 4th, 2024 (yesterday)

Member Since

March 16th, 2023

Profile Description

I have 10 years experience working in the call center industry. I have been trained as personal phone banking assistant. I answered and helped customer with questions and disputes regarding their personal bank transactions. I was also trained to be a billing specialists for the largest telecommunications company in Australia. After fulfilling my billing consultant role, I was trained for a case management role or Remediation specialist to provide seamless customer experience when signing up as a new customer or a new service. I was then transitioned to be a chat support agent during the pandemic lockdown to cater to more customers at the same time.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Email Support

Basic Information

Age
31
Gender
Female
Website
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Address
Talisay City, Phillippines
Tests Taken
IQ
Score:  126
DISC
Dominance: 19%
Influence: 19%
Steadiness: 35%
Compliance: 28%
English
C2(Advanced/Mastery)
Uploaded ID
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