I have 10 years experience working in the call center industry. I have been trained as personal phone banking assistant. I answered and helped customer with questions and disputes regarding their personal bank transactions. I was also trained to be a billing specialists for the largest telecommunications company in Australia. After fulfilling my billing consultant role, I was trained for a case management role or Remediation specialist to provide seamless customer experience when signing up as a new customer or a new service. I was then transitioned to be a chat support agent during the pandemic lockdown to cater to more customers at the same time.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.