Highly skilled in Bookkeeping, E-commerce Product Listing and Order Processing, Customer Service, and Data Management. Committed to maintaining accurate financial records, streamlining e-commerce operations, and delivering exceptional customer service. Proficient in handling large volumes of data efficiently while ensuring compliance with industry standards.
Experience: 5 - 10 years
Invoicing & Billing Payment Processing Inventory Management Product Listing and Order Processing Customer Communication Credit Management Collections Reconciliation Financial Reporting Problem-Solving Attention to Detail Time Management Knowledge of Accounting Software Negotiation Skills Compliance Knowledge Analytical Skills Cash Flow Management
Experience: 1 - 2 years
E-commerce Product Listing Skills SEO Optimization for Listings Writing Compelling Product Descriptions Keyword Research Image Editing & Optimization Product Categorization & Tagging Competitor Analysis Inventory Management CMS & Marketplace Management (Amazon, eBay, Shopify, Lazada, Shopee, etc.) Order Processing Skills Order Verification & Fulfillment Payment Processing Shipping & Logistics Coordination Inventory Tracking & Stock Management Returns & Refund Handling Order Status Monitoring Invoice & Billing Management Coordination with Suppliers & Warehouses Customer Service Skills Communication & Active Listening Email, Chat, and Phone Support Conflict Resolution & Problem-Solving Handling Returns, Refunds, and Disputes CRM Software Proficiency Multitasking & Time Management Personalization & Customer Engagement Upselling & Cross-Selling Strategies
Experience: 2 - 5 years
Administrative Data Processing Skills Data Entry & Management Database Maintenance Document Control & Filing Spreadsheet & Report Creation Record Keeping & Compliance Workflow Optimization Confidential Information Handling
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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