General VA, Social Media Management, Graphic Designs

Overview

Looking for part-time work (5 hours/day)

at $5.60/hour ($616.00/month)

Bachelors degree

Last Active

December 15th, 2024 (9 days ago)

Member Since

March 13th, 2023

Profile Description

Hi! I'm Upgrade to see actual info, a driven and resourceful Virtual Assistant with a background in Marketing Management and Customer Service, offering expertise in administrative support, content creation, and digital marketing. With a proven track record of helping businesses streamline operations, I specialize in managing schedules, handling customer inquiries, creating engaging content, and optimizing online presence through strategic digital marketing efforts. 

Having successfully transitioned into freelance work, I’ve honed skills like graphic design, project management, and social media strategy. As a continuous learner, I am expanding my knowledge in SEO, sales funnels, and data analytics to further elevate my clients' growth. My goal is to build lasting relationships with clients while contributing to their success with innovative, efficient solutions.

A dedicated and versatile Virtual Assistant with a background in Marketing and Customer Service. My goal is to help businesses run smoothly and efficiently by taking care of administrative tasks, customer service, content creation, and more, so you can focus on what matters most. I offer a wide range of freelance services, drawing on my expertise in digital marketing, graphic design, and project management. I’m always learning new skills to stay ahead in the ever-evolving online landscape. Please feel free to contact me at Upgrade to see actual info LinkedIn: Upgrade to see actual info, Skype: Upgrade to see actual info or Upgrade to see actual info Upgrade to see actual info.

Let’s work together to achieve your business goals!

Skills & Tasks I Can Do as a General Virtual Assistant:

Administrative Tasks:
-Email management and organization
-Calendar and schedule management
-Data entry and management
-Online research and reporting
-Document preparation (PowerPoint presentations, reports, spreadsheets)
-CRM management
-Travel planning and booking
-Appointment setting and reminders
-Basic bookkeeping and invoicing

Customer Service:
-Responding to customer inquiries via email or chat
-Managing customer complaints or concerns
-Tracking and following up on orders
-Handling returns and refunds
-Creating and maintaining FAQs or help desk articles
-Providing product or service information to clients

Content Creation:
-Graphic design for social media (Canva)
-Social media management and content scheduling (Facebook, Instagram, TikTok)
-Blog post writing and editing
-Video editing and basic animation
-Copywriting for ads, newsletters, and websites
-Social media engagement (responding to comments, messages)

Digital Marketing:
-Running email marketing campaigns
-Social media strategy and management
-Basic SEO for blog posts or websites
-Creating and optimizing paid social media ads
-Google Analytics tracking and reporting
-Competitor analysis and market research

Project Management:
-Task and workflow management using tools like Asana, Trello, or Upgrade to see actual info
-Coordinating team tasks and deadlines*Monitoring project milestones and deliverables

Tools & Platforms:
Microsoft Office (Word, Excel, PowerPoint)Google Workspace (Docs, Sheets, Drive)
-Canva or other social media management tools
-Mailchimp or other email marketing tools
-Zoom, Skype, or Google Meet for virtual meetings

Skills I'm Learning (Coaching & Self-Development)
-Email automation
-SEO strategies
-Paid ads optimization (Google Ads, Facebook Ads)
-Sales funnel creation and lead generation
-Building websites on Wix