Rich-Ann

Top-Rated Virtual Assistant | Customer Service Expert | SMM

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

February 5th, 2025 (7 days ago)

Member Since

March 12th, 2023

Profile Description

With over 8 years of hands-on experience as a virtual assistant specializing in customer service management, data entry, and administrative support, I bring a proven track record of excellence to every project. 

My strengths in organization, communication, and efficiency enable me to provide accurate and high-quality support that meets the needs of my clients and their customers.

Key Skills: 

Lead Qualification, Customer Care, Appointment Setting: Expert in engaging and nurturing leads, providing outstanding customer support, and managing schedules efficiently. 

Sales & Calendar Management, Accounts Payable, Payments Processing: Skilled in sales coordination, calendar organization, and ensuring timely and accurate payment processing and invoicing. 

Data Entry & Web Research: Highly proficient in Excel, Word, Google Docs, and Google Sheets, with extensive experience in Web Research, LinkedIn Marketing, Email Extraction, PDF to Excel/Word Conversion—essential for all types of data-driven tasks. 

Amazon Product Research & Online Arbitrage Specialist 
As a seasoned Amazon Product Researcher, I can help identify winning products and profitable deals that drive sales, maximize profit, and deliver a high ROI. I am adept in supplier sourcing, product listing, and using top Amazon tools and research platforms to find winning products that make a difference in your business.

Social Media Management & Video Editing Expertise
Need to grow your brand’s visibility and engagement? I can assist with social media marketing across all platforms, with a strong focus on Facebook business pages and ad campaigns. My expertise spans creating engaging content, running targeted ads, and building a strong brand presence online. 

How I Can Help You Achieve Your Goals: I am committed to offering a seamless experience to help your business thrive. Whether through precise customer service, sales support, calendar and appointment management, or social media strategy, I am here to elevate your operations and help you reach your objectives. 

Let’s connect! I look forward to supporting you with reliable, efficient service and a dedication to exceeding expectations.

Top Skills

Are you feeling overwhelmed by the daily grind of administrative tasks? Are customer inquiries piling up faster than you can respond? Let me lend a helping hand. As a seasoned Virtual Assistant, I bring a wealth of experience in administrative support, coupled with excellent communication skills and a meticulous attention to detail. I thrive on efficiency, ensuring tasks are completed promptly and to the highest standard. Here's what sets me apart: Reliability: You can count on me to be there when you need me, consistently delivering results you can trust. Versatility: Whether it's managing your inbox, scheduling appointments, or conducting research, I have the skills to handle it all. Communication: I prioritize clear and prompt communication, ensuring you're always in the loop and satisfied with my work. Adaptability: No task is too daunting, and I'm always eager to learn and adapt to your unique needs. If you're ready to reclaim your time and focus on growing your business, let's chat. Together, we can streamline your workload and take your business to the next level. Reach out today to see how I can support you!

Is your brand struggling to stand out in the crowded social media landscape? Let me help you harness the power of social media marketing to elevate your online presence and drive tangible results. With my expertise in social media marketing, I offer a comprehensive approach that goes beyond simply posting content. Here's what I bring to the table: Strategic Planning: I'll work closely with you to develop a tailored social media strategy aligned with your business goals, target audience, and industry trends. Compelling Content Creation: From eye-catching graphics to engaging copywriting, I'll create content that captivates your audience and sparks meaningful interactions. Community Engagement: Building a loyal community is key to success on social media. I'll actively engage with your audience, responding to comments, messages, and mentions to foster genuine connections. Data-Driven Optimization: Using analytics tools, I'll track key metrics to measure the performance of your social media campaigns and continuously refine our approach for maximum impact. Paid Advertising: I'll leverage targeted advertising campaigns to reach new audiences, increase brand awareness, and drive conversions effectively. Brand Consistency: Maintaining a consistent brand voice and aesthetic across all social media platforms is crucial. I'll ensure your brand identity shines through in every post and interaction. Whether you're looking to boost brand awareness, drive website traffic, or increase sales, I have the skills and expertise to help you achieve your social media marketing goals. Let's work together to take your brand to new heights of success in the digital world. Reach out today to get started!

Experience: 5 - 10 years

Are you drowning in a sea of receipts, invoices, and financial statements? Let me help you navigate the waters of bookkeeping with ease and precision. As a seasoned Virtual Bookkeeper, I bring a wealth of expertise in managing finances and maintaining accurate records for businesses just like yours. Here's what I offer: Organized Financial Records: Say goodbye to the chaos of scattered receipts and invoices. I'll keep your financial records meticulously organized and up-to-date, ensuring easy access to critical information when you need it. Streamlined Accounts Payable and Receivable: From tracking payments to managing invoices, I'll take care of your accounts payable and receivable processes, ensuring bills are paid on time and income is collected promptly. Bank Reconciliation: I'll reconcile your bank statements with your financial records to identify discrepancies, track expenses, and ensure that your accounts are balanced and accurate. Financial Reporting: Gain valuable insights into your business's financial health with customized financial reports. I'll prepare detailed reports that provide a clear overview of your income, expenses, and overall financial performance. Tax Preparation Support: Prepare for tax season with confidence. I'll ensure that your financial records are organized and compliant with tax regulations, making the tax filing process smooth and stress-free. Data Security: Your financial data is precious, and I treat it with the utmost care and confidentiality. Rest assured that your sensitive information is safe and secure in my hands. With my expertise in virtual bookkeeping, you can focus on growing your business while I take care of the numbers. Let's work together to streamline your finances and set you on the path to financial success. Reach out today to learn more about how I can support your business!

Other Skills

Experience: 2 - 5 years

As a seasoned graphic designer, I specialize in transforming ideas into captivating visuals that resonate with your audience. Harnessing the power of industry-leading tools like Adobe Photoshop and Canva, I craft stunning designs that elevate your brand and leave a lasting impression. From sleek corporate identities to whimsical illustrations, I bring your concepts to life with finesse and flair. Let's collaborate to turn your dreams into eye-catching realities. Your journey to design excellence begins here.

Experience: 2 - 5 years

I am an Experienced Amazon Product Researcher- Online Arbitrage. I can assist you in locating winning offers that will drive sales, enhance your profit, and increase your return of investment. I am capable of supplier sourcing and product listing. I can help you find your winning product by using different amazon tools and by researching for product ideas via different platforms.

Exceptional customer service isn't just a goal—it's a way of life. As a seasoned customer service manager, I specialize in crafting unforgettable experiences that leave a lasting impression on every client. With a keen understanding of the intricacies of customer satisfaction, I orchestrate seamless interactions that exceed expectations and foster loyalty. From cultivating strong client relationships to resolving issues with grace and efficiency, I ensure that every interaction is met with professionalism and empathy. Armed with effective communication skills and a passion for problem-solving, I lead by example, inspiring my team to deliver excellence at every touchpoint. Whether it's through streamlining processes, implementing innovative solutions, or simply lending a listening ear, I'm dedicated to going above and beyond to ensure customer satisfaction is not just met, but exceeded. Let's collaborate to elevate your customer service experience to new heights. Together, we'll build a reputation for unparalleled service that sets your brand apart from the rest. Your journey to customer service excellence begins here.

Experience: 5 - 10 years

Ready to take your video content to the next level? Let me be your creative partner in crafting compelling and professional videos that captivate your audience and elevate your brand. As a skilled Video Editor, I specialize in turning raw footage into polished masterpieces that tell your story with impact. Here's what I bring to the table: Creative Vision: I'll work closely with you to understand your brand, your message, and your audience, ensuring that every video aligns perfectly with your goals and vision. Professional Editing: From cutting-edge transitions to seamless audio syncing, I'll use my expertise to transform raw footage into polished, professional-quality videos that leave a lasting impression. Attention to Detail: Every frame matters. I'll meticulously edit each video to perfection, paying close attention to pacing, timing, and visual coherence to ensure a flawless viewing experience. Branding Integration: Your brand identity is important, and I'll make sure it shines through in every video. Whether it's incorporating your logo, colors, or messaging, I'll ensure consistency across all your video content. Engaging Visual Effects: Want to add a touch of magic to your videos? From stunning visual effects to eye-catching animations, I'll use the latest editing techniques to create videos that captivate and inspire. Fast Turnaround: Need your video edited quickly without sacrificing quality? I pride myself on my efficiency and ability to meet tight deadlines without compromising on the final product. Client Collaboration: Your input is invaluable. I'll keep you involved throughout the editing process, soliciting feedback and making revisions until you're 100% satisfied with the final result. Whether you're creating marketing videos, product demos, vlogs, or anything in between, I have the skills and creativity to bring your vision to life. Let's collaborate to create videos that resonate with your audience and drive results. Reach out today to start turning your video dreams into reality!

Experience: 2 - 5 years

Ready to turn your project ideas into reality, on time and within budget? Let me be your strategic partner in project management, guiding you through every step of the process with precision and expertise. As a seasoned Project Manager, I specialize in overseeing projects from conception to completion, ensuring seamless execution and exceptional results. Here's how I can help: Strategic Planning: I'll work closely with you to define project goals, scope, and deliverables, developing a comprehensive project plan that sets the stage for success. Resource Allocation: With a keen eye for detail, I'll allocate resources efficiently, ensuring that tasks are assigned to the right team members and that everyone has the support they need to excel. Timeline Management: Deadlines are sacred. I'll create and manage project timelines, keeping tasks on track and adjusting schedules as needed to accommodate changing priorities. Risk Mitigation: Anticipating and mitigating risks is essential for project success. I'll identify potential roadblocks early on and develop strategies to minimize their impact on the project timeline and budget. Stakeholder Communication: Communication is key. I'll keep stakeholders informed and engaged throughout the project, providing regular updates, addressing concerns, and soliciting feedback to ensure alignment and transparency. Quality Assurance: Mediocrity is not an option. I'll maintain rigorous quality standards throughout the project, conducting thorough reviews and inspections to ensure that deliverables meet or exceed expectations. Continuous Improvement: Learning from experience is essential for growth. I'll conduct post-project reviews to identify lessons learned and areas for improvement, helping your team refine processes and achieve even greater success in the future. Whether you're launching a new product, implementing a system upgrade, or organizing a major event, I have the skills and expertise to make it happen. Let's collaborate to turn your project vision into reality. Reach out today to get started on your path to success

Experience: 5 - 10 years

Are you tired of your sales team struggling to make meaningful connections over the phone? Let me introduce you to the power of effective cold calling. With my expertise in cold calling, I can help your team turn those initial conversations into valuable opportunities. Here's what sets my approach apart: Warm Introductions: I specialize in crafting compelling opening lines that grab attention and initiate meaningful dialogue from the get-go. Building Rapport: Through active listening and genuine engagement, I establish rapport with prospects, making them feel valued and understood. Effective Pitching: Armed with in-depth knowledge of your product or service, I deliver pitches that resonate with the prospect's needs and pain points, driving interest and excitement. Handling Objections: I'm skilled at navigating objections gracefully, addressing concerns, and turning hesitations into opportunities for further discussion. Closing Skills: When the time is right, I confidently guide the conversation towards a next step, whether it's scheduling a demo, setting up a meeting, or closing the sale then and there. With my proven track record of success in cold calling, I'm ready to help your team overcome their challenges and unlock new opportunities. Let's revolutionize your approach to cold calling and drive unparalleled results together. Reach out today to take the first step towards success!

Basic Information

Age
26
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
IQ
Score:  99
DISC
Dominance: 47
Influence: 27
Steadiness: 16
Compliance: 10
English
C2(Advanced/Mastery)
Government ID
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