An experienced and detail-oriented computer technician with a strong background in hardware and software troubleshooting, network setup, and technical support. Adapt to diagnosing and repairing various computer issues, from component failures to software malfunctions. Proficient in installing and configuring operating systems, applications, and network equipment. Known for providing efficient and effective technical support on-site and remotely, ensuring minimal downtime and maximum productivity. Skilled in preventive maintenance, virus and malware removal, and data recovery. Possesses excellent problem-solving abilities, strong communication skills, and a commitment to continuous learning to stay updated with the latest technology trends.
Key Skills:
-Google spreadsheet
-Google Workspace Administration
-Microsoft Office
-Photoshop
-15 years experience as a Computer Technician
-Computer and Hardware Maintenance
-Computer and laptop repairs
-Hardware and Software Troubleshooting
-Provide technical assistance and solutions as necessary
-Set up new computer systems and perform routine maintenance
-Ensure that Internet security software is updated and running properly
-Maintain computer equipment and software to ensure secure and efficient operations
-Repair computer hardware and servers as required
-Setting up hardware and installing and configuring software and drivers
-Maintaining and repairing technological equipment (e.g., routers) or peripheral devices
-Installing well-functioning LAN/WAN and other networks and managing components
(servers, IPs, etc.)
-Perform regular upgrades to ensure systems remain updated
-Troubleshoot system failures or bugs and provide solutions to restore functionality
-Keep records of repairs and fixes for future reference
-Offer timely technical support and teach users how to utilize computers correctly
-Knowledge of Google Workspace
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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