Anna

Customer Service Rep. / Technical Support / Email Support

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Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

High school diploma

Last Active

March 29th, 2025 (2 days ago)

Member Since

March 10th, 2023

Profile Description

I am a dedicated professional with 3 years of experience in the customer service industry. My career began with 7 months as a Technical Support Specialist, where I provided step-by-step troubleshooting assistance, delivering excellent service to customers. My ability to understand and resolve technical issues was highly valued by both customers and colleagues. Following that, I spent 7 months as a Customer Service Representative, where I focused on sales and ensuring customer satisfaction by recommending products that met their needs. Additionally, I worked for 2 years as Email Support for E-commerce, ensuring successful order deliveries and assisting customers with post-sales inquiries. This role strengthened my written communication skills and taught me how to address customer issues efficiently through email. My ability to multitask and remain calm under pressure has been crucial to my success. I am now eager to apply my skills and experience in a new, growth-oriented role that offers opportunities for continuous learning.