Dedicated and results-driven professional with over 9 of experience in BPO and Banking Industry. Proven expertise in Risk management, Admin task and Customer service. that covers inbound, outbound and lastly chat support, with a strong ability to manage projects, analyze data and troubleshooting skills related to systems technology.
I possess a solid background in Risk and Controls, and I am adept at utilizing Microsoft apllications, google workspace and other CRM applications to enhance productivity and drive success. My strong communication skills enable me to collaborate effectively with diverse teams and clients, ensuring that project goals are met on time and within budget.
I am passionate about to learn and share the knowledge that I have acquired, and I am always eager to learn and adapt to new challenges. I am looking for opportunities that allow me to leverage my skills in this industry while contributing to the success of a forward-thinking organization.
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