Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 24th, 2025 (5 days ago)

Member Since

March 7th, 2023

Profile Description

As a dedicated professional with extensive experience in customer service, sales, and virtual assistance, I have consistently delivered exceptional results across various roles.Customer Service and Sales Expertise
With a solid background in handling inbound calls for AT&T, I have guided customers through billing inquiries, explained services, and successfully sold phones and other offerings. Additionally, during my tenure at Sykes Asia Inc., I assisted car insurance customers with payment processing and educated them about retail or lease car processes.Virtual Assistance and Administrative Support
As a Freelance Virtual Assistant (June 2023 - March 2024), I managed lead communications via phone, email, and CRM systems, developing lead-tracking reports to monitor progress and uncover opportunities for follow-up and conversion.
From March 2023 to November 2024, I provided administrative support to real estate agencies, which involved cold calling, sending SMS and email blasts for marketing campaigns, responding to sales calls, and following up on client offers. I also conducted market research and efficiently triaged incoming cases to appropriate departments.Creative and Technical Skills
I am proficient in tools such as Google Suite, MS Excel, MS Word, MS PowerPoint, Canva, and Photoshop. In my free time, I have honed my skills in video and poster editing, essay writing, and editorial content creation, earning recognition in regional editorial writing competitions.With a strong foundation in communication, creativity, and organizational skills, I excel in providing exceptional service, managing email correspondence, and supporting marketing and sales efforts. I look forward to connecting and discussing how my experience can add value to your team or business.