-Answering phone calls from customer/clients
-providing resolution to their queries or providing information.
-active listening and emphatize (if needed)
- reaching out or calling the customer back if needed
-creating tickets
-submitting and creating
-reporting to TL or manager
-adherence
-navigating tools
-multitasking
-knowledgeable about MS Office.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.