Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.89/hour ($684.78/month)

Bachelors degree

Last Active

November 22nd, 2024 (3 days ago)

Member Since

March 3rd, 2023

Profile Description

Work Experiences

VA - Product Researcher
OCTOBER-SEPTEMBER 2021
Identify high-performing products by exploring their advertisements on social media platforms such as Facebook, TikTok, and Instagram. Locate these products on online marketplaces like Alibaba, Amazon, and eBay, compare their prices, and compile all the data into a Google Sheet.

VA - Appointment Setter
JANUARY - MAY 2022
Conducting outbound calls to homeowners to schedule appointments for property assessments, determining their eligibility for a government rebate program of up to $5,000. This involves asking necessary questions to evaluate if they meet the initial criteria before arranging a site visit to their property.

VA - Administrative officer (Construction firm company dealing with insurance companies) Sydney Builders Group/Bentino Australia
MAY - DECEMBER 2022
Handling administrative tasks including sending contracts, managing emails, accepting job requests through portals, updating insurance company portals, sending work orders, assigning trades, registering trades, reviewing and converting quotes to ICBM, uploading reports, updating estimates and quotes for approval on portals, and scheduling photos.

Customer Service Representative - Aviation Company /Philippine Airlines -JANUARY - DECEMBER 2023

Providing support for booking, rebooking, and canceling flights through both inbound and outbound calls. This includes processing refunds for canceled flights, offering promotional ticket sales, and addressing various customer needs such as inquiries, additional baggage, special food and beverage requests, and requirements for traveling with animals.

Customer Service Representative - Chat Support (COMCAST) Telecommunication Company in the US.
JANUARY - JULY 2024
Inbound chat support involves assisting customers with basic troubleshooting for their internet, cable, phone, and mobile services. This includes guiding customers through remote troubleshooting steps and, with their cooperation, attempting to resolve the issue. If the problem persists after these steps, you'll need to arrange a technicUpgrade to see actual info visit to address the issue in person.

Tools Used:
Twilio
Amadeus
Einstein 360
I N4MO (I N SURAN C E COMPANY POR TAL )
B LUE P R I N T ( S BG POR TAL )
C RAWFORD (I N SURAN C E COMPANY POR TAL )
P R IME ( S BG POR TAL )
BUI LDE R T R E ND
IAG POR TAL (I N SURAN C E COMPANY POR TAL )
FON E DYNAMI C S ( S BG POR TAL )
FAS T F I E LD FORMS ( S BG POR TAL )
S HOP I FY
Z E NDE S T
AUTOMAT ED DIAL I NG SYS T EM
MI C ROS F T TOOL S
MI C ROS F T EDGE
LOOM VIDEO
S NAGI T
R I NG C E N T RAL
S LA C K