Finance Operations & Billing Management Order Processing & C

Processed and posted invoices, managed escalations, reconciled statements, and generated productivity reports. Handled complex queries and supported stakeholders in process-related matters.

Detail-oriented with a focus on accuracy in financial calculations, documentation, and process execution. Highly organized in managing multiple projects in fast-paced, deadline-driven environments.

SAP Philippines, Inc. - Ensured timely and accurate booking and billing of software and maintenance orders. - Processed credit notes, invoice cancellations, and handled installation setups. - Managed e-billing processes and sent hard copy invoices to both local and overseas customers. - Led process improvements, migrations, and handled escalations. - Coordinated with internal stakeholders, including Accounts Executives, CFO, SME, COEs, and IT teams. Regus Service Centre Philippines B.V. - Managed monthly billing for office leasing and virtual office contracts, handled client agreements, and processed office transfers. - Migrated meeting room booking processes from the US to the Philippines, overseeing validation of charges and account actions.

- Provides software and maintenance calculations globally to support deal shaping and enable the sales cycle. - Ensures compliance with internal policies while contributing to business partnership during the sales cycle.

Advanced knowledge of finance and operations tools like CMS, CRM, and ISP/SAP GUI.

Experienced in leading teams, coordinating with cross-departmental stakeholders such as Account Executives, CFOs, SMEs, and IT teams. Skilled in managing team workloads and ensuring team alignment on project goals.