Technical & Sales Support | Floor Support Trainer

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 26th, 2024 (today)

Member Since

March 1st, 2023

Profile Description

Profile Summary:
Experienced Technical and Sales Support Specialist with 2 years at Comcast, delivering exceptional performance in troubleshooting and sales. Promoted after proven excellence in the field, I trained and mentored new hires for over a year as Floor Support. Known for strong problem-solving abilities, customer engagement, and fostering team growth through hands-on support.

Key Skills:
- Technical Troubleshooting
- Sales Support Excellence
- Mentoring & Leadership
- Customer Satisfaction
- Remote Team Collaboration

Professional Experience:
Technical and Sales Support Specialist
Comcast
- Solved complex technical issues, ensuring excellent customer experience.
- Consistently surpassed sales goals by recommending service upgrades.
- Earned recognition for high customer satisfaction and quick resolutions.

Floor Support (Promotion)
- Promoted after demonstrating excellence, trained and supported new teaUpgrade to see actual infombers for over a year.
- Provided real-time guidance and helped new hires with troubleshooting and escalation processes.

Why Hire Me?
With two years of proven excellence in technical support and sales, coupled with my experience in mentoring new hires, I bring a combination of hands-on expertise and leadership skills to ensure the success of any customer-focused team.