Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.80/hour ($1,196.80/month)

Bachelors degree

Last Active

November 4th, 2024 (5 days ago)

Member Since

January 28th, 2016

Profile Description

Hello, my name is Upgrade to see actual info Upgrade to see actual info.
I completed my education with a degree in Bachelor of Science in Tourism from a catholic school, St. Paul University Dumaguete. 

During my academic journey, I developed a strong foundation in Proficient in Microsoft Excel: Strong knowledge of spreadsheet software, including data manipulation and analysis.
Experience with Microsoft Teams: Familiarity with collaborative communication and project management tools. 
Basic Proficiency with OneDrive and Outlook: Experience with cloud storage and email management platforms. 
Strong Computer Skills: Proven ability to navigate and utilize various software applications. 
Training Enthusiast: Willingness to actively participate in training sessions and readily ask questions to clarify procedures.
Self-Motivated and Proactive: Ability to work independently and take initiative in managing tasks.
Excellent Communication Skills: Strong written and verbal communication skills for effective collaboration with teaUpgrade to see actual infombers and clients, which have been instrumental in my career.

I have extensive experience in diverse roles across various industries. I have managed and inputted data from clients into regulatory forms for both state and federal agencies. My customer service experience includes working with a local telecommunications company, retail brands, and a home warranty provider, where I delivered exceptional support by addressing inquiries, resolving issues, and ensuring a positive experience through phone, email, and chat channels, all while maintaining a high level of professionalism and efficiency. In talent acquisition, I handled the entire recruitment process, from identifying hiring needs to onboarding new employees. This involved developing effective sourcing strategies, conducting interviews, and collaborating with hiring managers to attract and hire high-quality talent. As a Senior Literary Specialist, I was responsible for managing and directing literary projects, offering expert analysis and guidance on literary works, and fostering relationships with authors, publishers, and literary agents. My role included spearheading literary initiatives, curating high-quality content, and ensuring that all projects adhered to the highest standards of literary excellence and coherence.

Additionally, I worked in logistics, where I coordinated and managed the efficient and timely movement of services, and personnel. This role required effective communication with drivers, field personnel, and clients to ensure optimal scheduling, routing, and problem resolution. What sets me apart is my Passion for Continuous Learning, Effective Communication Skills:, Customer-Centric Approach:, Creative Problem-Solving Abilities.

I believe I would bring value to your team through My commitment to excellence is evident in my dedication to delivering high-quality work and fostering collaborative team environments. I am eager to contribute to your continued success.