Virtual Assistant / Bookkeeper

Closely monitored accounts to post timely payments and resolve billing discrepancies. Coordinated accounts payable functions and improved workflow for 3 staff members. Generated invoices upon receipt of billing information and tracked collection progress. Maintained account accuracy by reviewing and reconciling checks monthly. Input financial data and produced reports using Quickbooks.

I've been a Member Service Representative in a Social Security Institution for almost 10 years. I can also do video editing and do graphic designs. I am also the Church Secretary that do tasks like assisting our Pastor in various office works like responding to emails, setting an appointment and schedule zoom meetings with the daughter churches.

Drafted correspondence and other documents for CEO and department heads in company's voice. Created and maintained databases to track and record customer data. Assisted development and implementation of new administrative procedures. Developed strategies to streamline and improve office procedures. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Managed filing system, entered data and completed other clerical tasks. Facilitated timely delivery of special projects to meet organizational and departmental objectives. Assisted coworkers and staff members with special tasks on daily basis. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Managed phone and email correspondence and handled incoming and outgoing mail and faxes.