Customer Service Expert and General Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

College Level

Last Active

October 1st, 2024 (yesterday)

Member Since

February 22nd, 2023

Profile Description

With 9 years of experience as a Customer Care Representative in diverse environments including onsite, hybrid, and remote settings, I have gained extensive expertise in various roles. I have excelled as a technical support professional, providing assistance and resolution to clients through chat, email, and phone using tools like Zendesk and other client-specific platforms. Additionally, I have served as a mentor for new hires, a subject matter expert, and a team leader. Throughout my career, my focus has always been on ensuring customer satisfaction while maintaining a high standard of quality.