I have over 6+ years in IT Industry specializing of software testing experience in both manual and automation testing. My experience includes analyzing Business Requirements, Functional and Technical Specifications. Also have an Experience as an It Consultant, IT Helpdesk, Business Analyst.
I was involved in software development methodologies such as Agile, and Waterfall. I have had experience testing mobile apps including iOS and Android.
I am expertise in analysis and development of complex Test Estimation, Test design, Test Procedures, Test Cases and Test scenarios/scripts using industry standards for software/business application testing.
As a Software QA Engineer, I've been involved in different industries like IT health care and Finance. I handled multiple epic projects as well. I would rather dive into an interesting project that I get paid for than sifting through a never-ending stream. I believe in providing on-time services, support, and work hard to meet the deadline.
QA Services:
- Manual testing, Automation testing, API testing, Functional testing, Integration testing, Negative testing, System testing, Regression testing, End to end testing and User acceptance testing.
- Document creation: Test Estimation, Test Cases, Test Plans, Test Design, Test Driven Development, Test Scenario, Executing Test Cases, analyzing results, and Documenting defects or bugs.
- Mobile Apps Testing (iOS & Android).
- Black Box Testing, White Box Testing, and Grey Box Testing.
- Automation Tools: Selenium, UIPath, Katalon.
- Issue Tracking Tools: Microsoft Visual Studio, Azure DevOps, Celoxis.
- API testing tools: Postman, SoupUI
- Programming/scripting language: C#, .NET, JavaScript, Java, PHP.
XML, JSON, API, MySQL, SQL, and more.....
IT Helpdesk Experienc
Support: Provide
proficient technical assistance to staff members regarding hardware, software,
network, and application-related issues.
Zoho Ticketing Management: Utilize Zoho Ticketing system to efficiently manage and prioritize incoming
technical support requests.
Resolution: Diagnose and troubleshoot technical problems, offering effective solutions promptly to minimize downtime and disruptions.
User Training: Offer
guidance and brief training to users on IT-related matters to enhance their
technical proficiency and problem-solving skills.
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<!--[endif]-->Documentation: Maintain accurate and detailed
documentation of technical i
reference.
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<!--[endif]-->Collaboration: Collaborate with
cross-functional teams to resolve complex technical challenges and contribute
to system improvements.
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<!--[endif]-->Remote
Assistance:
Provide remote support to off-site staff, ensuring consistent and reliable
technical assistance.
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<!--[endif]-->Healthcare
IT Compliance:
Ensure adherence to healthcare industry IT regulations, security protocols, and
data privacy standards.
<!--[if !supportLists]-->·
<!--[endif]-->System
Monitoring:
Monitor systems proactively to identify potential issues and address them
before they escalate.
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<!--[endif]-->Software
Maintenance:
Assist with the installation, configuration, and maintenance of software
resources.
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<!--[endif]-->User
Education: Educate
users on best practices for IT security and usage, promoting a secure and
productive computing environment.
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<!--[endif]-->Continuous
Learning: Stay
updated with industry trends and emerging technologies to provide innovative
solutions and recommendations.
I am available with all the time zone as per client requirements. Work Report: You will get a weekly work report at the end of each week.
Thanks for reviewing my profile. I hope you will be interested to work with me
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
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