-Good communication skills, both verbal and written
-Typing speed and accuracy
-Ability to multi-task and manage multiple customer inquiries simultaneously
-Strong problem-solving skills and ability to think creatively to resolve customer issues
-Empathy and ability to understand and relate to customers' needs and concerns
-Willingness to learn and adapt to new processes and procedures
-Familiarity with customer relationship and ability to quickly learn new technology platforms
-Ability to remain calm and composed under pressure and handle difficult customers professionally
-Attention to detail and ability to accurately document customer interactions and resolutions
-Ability to work independently and collaboratively as part of a team
Experience: 2 - 5 years
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.