E-commerce VA | Administrative Assistant | Sales Rep. and CS

Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

September 17th, 2024 (today)

Member Since

February 15th, 2023

Profile Description

An experienced eCommerce Virtual Assistant with expertise across multiple platforms, including Amazon, Zalando, Shopify, Walmart, Kaufland, Faire, and Ankorstore. Proven track record in managing various aspects of eCommerce operations, along with providing administrative support to clients in the eCommerce industry. Adept at streamlining tasks, improving efficiency, and ensuring smooth business operations.

EXPERIENCE           
                                                                                         
Admin Assistant                                                                               
MyWhiteSecret - Liverpool, London
May - August 2024
Managed client’s email, organized tasks, and developed SOPs during a 4-month project. Handled order processing, label creation, and invoicing using XERO for online stores like Ankorstore, Nocibe, Zalando, and Faire. Ensured seamless communication with fulfillment centers.

Amazon VA |Zalando Merchant Manager | Walmart VA | Kaufland VA
JMFA Ltd. - London, England
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Specialized in Amazon with expertise in product listing, A+ content, EPR responsibilities, product optimization, and SEO. Skilled in transitioning fulfillment to Walmart Fulfill, creating listings for Kaufland via Baselinker, and managing Zalando store operations. Adaptable and results-driven, with a strong focus on driving sales and ensuring compliance across multiple platforms.

Customer Service Representative
WNS - Eastwood City, Manila
2018-2020
Dedicated to delivering exceptional support in the travel industry. Experienced in resolving inquiries, ensuring seamless bookings, and enhances customer experiences. Skilled in communication, problem-solving, and creating lasting positive impressions. 

Sales Executive
Teleperformance - I.T. Park, Cebu City
2015-2016
Experienced in promoting and selling packages, excursions and accommodations. Skilled at building rapport, understanding customer needs, and delivering personalized recommendations. Passionate about exploring destinations and helping clients create unforgettable memories. 

SKILLS
Administrative Skills
Customer Service
Sales Representative
Attention to Detail
Negotiation
Critical Thinking
Problem Solving
Tech Savvy
Multi-Tasking

TOOLS
Photoshop
SAS
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Google Suites
Excel
Amazon seller Central
Helium10
Google Apps
Microsoft Apps
Asana
Getida
Baselinker
Trade Center API
Hubstaff
Zalando Store
Zalando ZDirect
Shopify
Listing Mirror
Slacks
Canva
Ebay
Kaufland
Walmart
Amazon SEO
Amazon EBC