Solid 10+ years of experience being a Customer Service and Technical Support Representative. Handled US, Australian and UK clients. Very well trained in all aspects of channels such as phone calls,
Excellent and proficient in English communication both oral and written. Can work independently and under pressure. Fast learner and goal oriented Committed in providing outstanding customer service. Familiar with KPIs and VOC.
Knowledgeable in both Microsoft 365, Google Suite, meeting platforms such as Zoom, Google Meet and Microsoft Teams. Workday, Salesforce, Zendesk and other customer support software.
Experience: 5 - 10 years
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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