Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

February 24th, 2025 (today)

Member Since

February 12th, 2023

Profile Description

I am a dedicated and experienced professional with a strong background in customer service and sales. With a proven track record in the insurance service industry, I have developed excellent communication skills that enable me to effectively assist customers and meet their needs.


Throughout my career, I have executed my skills in providing great customer service while pushing sales and meeting targets. To ensure customer satisfaction, I am good at establishing rapport, paying close attention, and offering personalized solutions to ensure customer satisfaction. Because of my wide knowledge of insurance products and services, I am able to successfully educate customers on available options and 
lead them to making informed selections.


In addition to my insurance service expertise, I have recently transitioned to a role in the publishing industry. Currently employed at Springer Nature, a leading publisher, I utilize my customer service skills to address inquiries and provide support to authors, researchers, and readers. I've obtained a strong background navigating complicated publication systems, assisting with article inquiries, and resolving any problems or issues that may occur.


If you are seeking a dedicated and results-driven professional who can effectively handle customer inquiries, drive sales, and provide exceptional service, I am confident that my experience and skills make me an ideal candidate. I am committed to delivering outstanding customer experiences and contributing to the success of your organization.