I am an adept customer support consultant spans over 16 years, encompassing both voice and non-voice responsibilities. I have a strong track record in helping, and resolving customer's concerns. I have an extensive experience working as an escalation agent handling customer's complaints with 100% first call resolution and satisfaction rating. I have a deep understanding of the challenges and obstacles that Customer Support Agents face in pursuit of providing 100% resolution and satisfaction to customers.I am also an experienced Group leader conversant with data entry and handling corporate
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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