With more than 3 years of experience in customer service, I am passionate about helping clients and ensuring satisfaction. My expertise lies in: Strong Communication: Excellent in listening, clarifying needs, and providing clear, helpful responses. Problem-Solving: Quick to identify issues and provide efficient solutions. Multitasking: Comfortable handling various customer inquiries simultaneously in a fast-paced environment. Patience: Remaining calm and composed in difficult or stressful situations to ensure customers feel heard and valued. Teamwork: Collaborating well with colleagues and other departments to resolve customer issues efficiently.
Awards Received:
Top 3 in highest Overall Scorecard as Level 2 CSA
Standout Performer of the team
Best in Customer Centricity for reaching 100% policy adherence
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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