Experienced CUSTOMER SERVICE PRO|Credentialing Specialist

Overview

Looking for part-time work (6 hours/day)

at $4.00/hour ($528.00/month)

High school diploma

Last Active

February 23rd, 2025 (yesterday)

Member Since

February 9th, 2023

Profile Description

6+ Years of Customer Service experience
1 Year as Credentialing Specialist
Achieve Customer Excellence

Experience SEAMLESS support, my expertise shines here. 

 A+ CUSTOMER SUPPORT
- Efficiently manage inquires with professionalism and politeness
- Address concerns swiftly to guarantee satisfaction
- Enhance customer loyalty through attentive and effective support.

EXCEPTIONAL SERVICE DELIVERY
- Consistently exceed customer expectations with top-tier service. 
- Drive customer satisfaction through personalized engagement. 
- Ensure every interaction leaves a lasting positive impression.

 PHONE SUPPORT EXPERTISE
- Answer incoming customer calls promptly and courteously. 
- Resolve customer queries, concerns, and complaints effectively. 
- Follow up on customer calls where necessary.

 ADMINISTRATIVE SUPPORT
- Accurate data entry and manage the credentialing process for healthcare providers, including physicians, nurses, and other licensed professionals.
- Maintain accurate and up-to-date electronic and hard copy files of all credentialing documentation
- Verify the accuracy and completeness of provider applications, ensuring that all required documents are submitted.
-  Monitored and responded to email promptly.

 TOOL
+ Salesforce 
+ Google Apps
+ Google workspace
+ Slack
+CAQH 
+ Credential Stream
+Five9

Ready to elevate your CUSTOMER SERVICE? Let's Connect!

If you're sold and think we're a good fit.
Drop a personalized message and let me know.
What time works best for you for DISCOVERY CALL *wink*

HAPPY TO HELP.

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