Ma.

E-commerce Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 19th, 2024 (3 days ago)

Member Since

February 7th, 2023

Profile Description

Dynamic and results-driven customer service professional with over 6 years of experience in the telecommunications and e-commerce industries. Skilled in managing customer inquiries, troubleshooting, and resolving issues via multiple communication platforms. Proficient in utilizing tools like Shopify, Gorgias, Zendesk, and Amazon Workspaces to enhance customer experience and streamline operations. Known for delivering exceptional support, improving customer satisfaction, and maintaining operational efficiency in fast-paced environments. Adept at building relationships, driving customer loyalty, and ensuring smooth e-commerce transactions.

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Other Skills

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Creative Writing

Customer Support » Email Support

Customer Support » Ecommerce

Experience: 2 - 5 years

Zendesk, Shopify and Gorgias

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Barotac Nuevo, iloilo

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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