I've been in the BPO industry for four years and seven months, with three different companies. The first company worked as a back office team, reviewing customer history to see if there were any potential fraud claims involving returns, lost packages, damage, and defective items. After 5 months, I received my endorsement and worked for one month in the credit department of a retail credit card company, assisting customers with billing questions such as payment, due date, and other billing-related issues.
Second, because it was merged or owned by one company, I handle two accounts at the same time, which is also Customer service for anti-virus software - assisting customers in installing protection on their devices, activating them, and, on occasion, assisting customers in placing orders for anti-virus software based on their needs. At the same time, Identit8
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.