General Virtual Assistant/ Customer Service Specialist

I am a Customer Service Specialist with a passion for assisting customers and providing exceptional service via phone, email, and live chat. With 6 years of experience, I excel at resolving issues promptly and ensuring customer satisfaction. I possess strong problem-solving skills, clear communication abilities, a friendly attitude, and empathy. My business acumen and extensive product/service knowledge allow me to effectively address customer needs. Additionally, I am proficient in time management, ensuring efficient and timely support.

As a Data Entry Specialist, I possess proficiency in Microsoft Suite and Google Workspace, ensuring efficient data management and organization. My role includes accurately entering, updating, and maintaining data within databases or spreadsheets. I excel in handling large volumes of information with precision and attention to detail, ensuring data integrity and security. Additionally, I collaborate effectively with team members to streamline processes and optimize data workflows, contributing to overall organizational efficiency and success.