I specialise in training, quality assurance, and eLearning development, creating engaging and effective learning experiences using platforms like Storyline, Rise 360, and Juren LMS. With certifications in Front Office & Back Office Training, and Leadership Development, I have a strong background in coaching, mentoring, and optimising training programs to drive team performance.
Over the years, I've developed and implemented training programs, onboarded and mentored 100+ new hires, and led initiatives that have improved training effectiveness by 20% and boosted operational efficiency by 15%. My expertise also extends to customer service training and AI-driven learning solutions.
I'm passionate about empowering individuals through effective training and ensuring excellence in every learning experience.
Experience: 2 - 5 years
I have a strong background in instructional design, specialising in creating engaging, interactive, and effective learning experiences. Using platforms like Storyline, Rise 360, and Juren LMS, I develop eLearning modules that transform complex concepts into clear, structured, and immersive training materials. My experience includes designing storyboards, simulations, and assessments to enhance learner engagement. I’ve worked on interactive eLearning content, ensuring alignment with learning objectives, user experience, and instructional design best practices. Beyond content creation, I also implement training strategies, monitor learner performance, and optimise course effectiveness through data-driven insights. My expertise in coaching, mentoring, and quality assurance ensures that learning solutions are both impactful and results-driven.
Experience: 2 - 5 years
I have a strong background in instructional design, specialising in creating engaging, interactive, and effective learning experiences. Using platforms like Storyline, Rise 360, and Juren LMS, I develop eLearning modules that transform complex concepts into clear, structured, and immersive training materials. My experience includes designing storyboards, simulations, and assessments to enhance learner engagement. I’ve worked on interactive eLearning content, ensuring alignment with learning objectives, user experience, and instructional design best practices. Beyond content creation, I also implement training strategies, monitor learner performance, and optimise course effectiveness through data-driven insights. My expertise in coaching, mentoring, and quality assurance ensures that learning solutions are both impactful and results-driven.
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