Customer Service|Virtual Assistant|Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Senior High School

Last Active

March 1st, 2025 (6 days ago)

Member Since

February 5th, 2023

Profile Description

I consider myself a focused individual who learns quickly and is versatile enough to work in any environment. I enjoy multitasking as it allows me to grasp various concepts efficiently. I genuinely believe I have the skills to contribute positively to the business that fascinates me. I am passionate about discovering new things and growing within the organization alongside driven individuals.

I worked as a customer service representative for 9 months here in the Philippines, but I was handling international accounts, and among my duties were to respond to incoming calls or emails asking about a company's products or services, get customers' information details to receive and process incoming orders, and make sure that complaints were resolved successfully. After that, I worked as a virtual assistant for the United Kingdom acquisition team. I undertake prospect research and analysis for our business, sending outbound emails or social media messages like Facebook, Instagram, and LinkedIn, scheduling appropriate appointments, executing outbound campaigns, and prospecting for new business. Apart from that, I worked as a virtual assistant for a UK client, but the business is based in South Africa, however, one of my responsibilities is to add or put a product on our WordPress website. I am the one who is assigned to keep updating our website. I am the one who makes emails for our potential clients and manages Google Drive because all of my products are there, and most of the time I enter the data into Excel. A car dealership is a specific kind of business I have managed before. I worked in an appointment setting that was based in Visalia, California. I managed calls, scheduled appointments, and input the details of our clients in Mover Base CRM. Most recently, I worked as a chat supporter for a company based in Singapore, but I manage New Zealand and Australia. I am the one who gives support to potential clients who are seeking to migrate to the two countries that I mentioned. Assess them, analyze if they meet the criteria, and give them the necessary information about this industry.
As an administrative assistant to the UK recruitment team, I analyze CVs, engage applicants, send email messages, organize appointments, administer the total jobs website, and integrate information. As a customer service officer at a cat hotel based in Singapore, my duties include assisting customers with reservations, checking documentation, manually checking inventory, creating invoices, handling CRM, Shopify, and other website tools. I gained valuable experience working part-time for an immigration law firm based in Canada, where I was involved in providing legal support and assisting with various immigration-related tasks. This role allowed me to enhance my skills in legal research, documentation, and client communication.


I’m passionate about this kind of industry, helping customers find solutions to their pressing problems. I have good interpersonal abilities, have worked in a range of industries and gained valuable knowledge from previous roles, and have enjoyed opportunities to learn different strategies for managing projects. I have considerable expertise in customer service and VA, and I am great at developing relationships across all platforms. I can learn new things in a very short amount of time because I am a focused individual who works with honesty, integrity, and professionalism.