Joanne

Social Media Manager | Marketing and Admin Assistant | CSR

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

March 28th, 2025 (today)

Member Since

February 5th, 2023

Profile Description

Hi, I’m Upgrade to see actual info Upgrade to see actual info, a professional and results-driven Virtual Assistant with a strong background in real estate marketing, social media management, customer service, and administrative support. With years of experience across real estate, e-commerce, and healthcare, I specialize in content creation, social media growth, customer engagement, and efficient admin support.
What I Offer:
Real Estate Marketing & Admin Assistance
? MLS listing management (Appfolio, Zillow, Rejig, Studeo)
? Lease renewals & tenant coordination
? Market research & competitive pricing analysis
Social Media Management
? Content planning, scheduling, and engagement (Meta Business, Hootesuite, Rejig and Google Calendar / Sheet)
? Graphic design & video editing (Canva & CapCut)
? Community management & brand growth
Customer Service & Virtual Medical Receptionist
???Email & chat support (Healthcare, E-Commerce, Telecommunications)
? Appointment scheduling & data entry (Salesforce, Notion, Google Suite)
? Administrative support (Microsoft Office, ClickUp, Airtable, Slack, Zoho)
Why Work With Me?
? Highly organized & detail-oriented
? Strong communication & problem-solving skills
? Tech-savvy & experienced with multiple platforms
? Dedicated to delivering high-quality results
I’m eager to help you grow your business and streamline your operations. Let’s connect and discuss how I can support your team!TESTIMONIALSSMM Role
" Upgrade to see actual info consistently gets all the content needed for my social media completed well in advance of the posting date. She sends me reminders for each post so I remember when each is supposed to be posted. We have consistency across all the content, which helps with branding, but I think we could probably take things to a new level. I think now that we are consistent with our posts and we are prepared well in advance, this will be the next thing to work on." - Bryan M.
Digital Marketing Assistant
"Working with Upgrade to see actual info has been an absolute game changer. She's not just a digital marketing assistant, she's also my right hand. Upgrade to see actual info's ability to adapt to different tasks, whether it’s administrative work, social media management, or research, makes her a versatile asset. Rooting for her success!" - Kaye C.

???? Contact me today!

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

As an admin support professional, my role is to assist my client in managing behind-the-scenes tasks that often go unnoticed but are crucial to the success of their business. I have experience working in the healthcare industry, where my responsibilities included scheduling patient appointments, data entry, responding to patient inquiries, making follow-up calls, and organizing files.

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

With six years of experience in the BPO industry, I have taken on multiple roles, including Email Specialist, Technical Support, Chat Support, and Sales Representative. I genuinely enjoy helping others, which has become my passion. My heart is full every time I encounter happy and satisfied customers. I was recognized as a top agent for four consecutive years, and I am confident in the skill set I bring to my client's business. My goal is to help them build loyal and satisfied customers.

Other Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

I worked with a Real Estate Investor, where I was responsible for creating and writing content, as well as editing videos for Facebook Reels and YouTube. My client's goal was to establish himself as a trusted Real Estate Advisor, and most of our content focused on educational topics related to real estate to build his credibility. I spent time researching industry trends, coming up with engaging stories, and making sure every piece of content matched his brand’s goals. It was rewarding to see how my work helped boost his online presence and establish him as a go-to expert in real estate.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, NCR

Tests Taken: IQ
Score: 103: DISC
Dominance: 38
Influence: 32
Steadiness: 16
Compliance: 15: English
C2(Advanced/Mastery)