Joanne

Virtual Assistant | Social Media Manager | Customer Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 26th, 2024 (3 days ago)

Member Since

February 5th, 2023

Profile Description

CLIENTS I HAVE WORKED WITH: 
? Healthcare ? Real Estate Investor?E-commerce?BPO 
With a solid background in virtual assistance and customer service across multiple industries, I am confident in the skill set I can offer to help your company grow and run smoothly. I excel at managing those behind-the-scenes tasks that often go unnoticed but are crucial for your business's success.
I understand that being a business owner means juggling multiple tasks at once. 
That's why I am here to assist you—whether it's responding to emails, managing your calendar, or answering calls. I am a highly motivated virtual assistant, eager to help your business grow with the same passion I have for learning new skills.
I am not just an applicant here to complete tasks; I am here to be your partner. Let me help lighten your daily workload, freeing up your time so you can focus on what truly matters: taking your business to the next level.
???? TESTIMONIAL ????
SMM Role:
" Upgrade to see actual info consistently gets all the content needed for my social media completed well in advance of the posting date. She sends me reminders for each post so I remember when each is supposed to be posted. We have consistency across all the content, which helps with branding, but I think we could probably take things to a new level. I think now that we are consistent with our posts and we are prepared well in advance, this will be the next thing to work on."  - Bryan M.
Digital Marketing Assistant: 
"Working with Upgrade to see actual info has been an absolute game changer. She's not just a digital marketing assistant, she's also my right hand. Upgrade to see actual info's ability to adapt to different tasks, whether it’s administrative work, social media management, or research, makes her a versatile asset. Rooting for her success!"  - Kaye C. 
SMM/GVA Tools: ?Hootesuite? ChatGPT?Canva?CapCut?Google Workspace?Office 360?EHR?Salesforce?Zoho?Slack?Notion?ClickUp?AirTable

Top Skills

As an admin support professional, my role is to assist my client in managing behind-the-scenes tasks that often go unnoticed but are crucial to the success of their business. I have experience working in the healthcare industry, where my responsibilities included scheduling patient appointments, data entry, responding to patient inquiries, making follow-up calls, and organizing files.

With six years of experience in the BPO industry, I have taken on multiple roles, including Email Specialist, Technical Support, Chat Support, and Sales Representative. I genuinely enjoy helping others, which has become my passion. My heart is full every time I encounter happy and satisfied customers. I was recognized as a top agent for four consecutive years, and I am confident in the skill set I bring to my client's business. My goal is to help them build loyal and satisfied customers.

Other Skills

Experience: 6 months - 1 year

I worked with a Real Estate Investor, where I was responsible for creating and writing content, as well as editing videos for Facebook Reels and YouTube. My client's goal was to establish himself as a trusted Real Estate Advisor, and most of our content focused on educational topics related to real estate to build his credibility. I spent time researching industry trends, coming up with engaging stories, and making sure every piece of content matched his brand’s goals. It was rewarding to see how my work helped boost his online presence and establish him as a go-to expert in real estate.

Basic Information

Age
27
Gender
Female
Website
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Address
Manila, NCR
Tests Taken
IQ
Score:  103
DISC
Dominance: 38
Influence: 32
Steadiness: 16
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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Davonna Willis

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