Customer Service Support/Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 5th, 2025 (2 days ago)

Member Since

January 28th, 2023

Profile Description

Hi,
Thank you for visiting my profile.
With my 7 years working experience as customer service representative, I serves as the frontline representative of a company, acting as a bridge between the organization and its customers. I handle inquiries, complaints, and requests with professionalism, empathy, and efficiency, aiming to resolve issues and leave customers with a positive experience.
My goal is to help the clients not only to meet their targets but to surpass them.
Key Skills and Qualities:
Excellent Communication: StrUpgrade to see actual info verbal and written communication skills, with the ability to articulate ideas clearly and concisely.
Empathy and Patience: Demonstrated empathy and patience in dealing with customers, especially in challenging or emotionally charged situations.
Problem-Solving Abilities: Proven ability to analyze problems, identify solutions, and implement effective resolutions in a timely manner.
Customer Focus: Genuine dedication to understanding and meeting the needs of customers, with a commitment to delivering exceptional service.
Adaptability: Flexibility to adapt to changing priorities, processes, and technologies in a fast-paced environment.
Attention to Detail: Keen attention to detail, ensuring accuracy in handling customer inquiries, data entry, and documentation.
Resilience: Ability to handle high-pressure situations and customer objections with resilience and professionalism.
Technical Proficiency: Familiarity with basic computer skills, including proficiency in using email, web browsers, and customer support software platforms.
A successful customer service agent combines these skills and qualities to create positive interactions with customers, build trust and loyalty, and contribute to the overall success of the organization.
If this is what you need, you can message or contact me.
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Kind regards,
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