1.Actively listens on every customer's main and underlying concerns with the help of effective probing.
2.Communicates clearly to customers and agents with constructive criticism.
3.Computer-literate - knowledgeable in using MS office and basic trouble shooting. (55-62WPM)
4.Influence and Creates positive experience for customers and colleagues including reliability.
5.Ability to inspire, teach to promote learning and motivation.
6.Efficient in decision making and time management.
7.Goal, Research and Result oriented.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Basic knowledge
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.