Diana
ADMIN VA / LEGAL VA / DM APPOINTMENT SETTER / CSR
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
November 24th, 2024 (today)
Member Since
January 26th, 2023
Profile Description
Experienced Virtual Assistant with a diverse skill set in legal, administrative, and customer support roles. Adept at managing client communications, handling legal documentation, and providing exceptional administrative support.
With a strong background in legal virtual assistance, I ensure meticulous attention to detail when dealing with sensitive documents and complex client inquiries. As a seasoned Customer Service Representative, I possess the ability to resolve issues efficiently, maintain high levels of client satisfaction, and create positive experiences through effective communication.
Additionally, I am skilled in appointment setting and sales support, making me a well-rounded professional committed to delivering top-notch service across all areas. My goal is to bring reliability, proficiency, and dedication to every task, ensuring that my clients receive the highest level of support tailored to their unique needs.
Top Skills
Customer Support
Experience: 2 - 5 years
Assigned to assist customers with their eyewear order and answer inquiries/concerns/issues through outbound calls, warm/cold calling, emails ticketing, and chats support. Encoding and filling customer's information or data such as prescription through CRM software and excel sheets. Also helped clients with their new software launching as assigned for testing.
Customer Support » Phone Support
Experience: 1 - 2 years
Handles calls for disability tax credit in Canada and inquiring about patient's medical records.
Customer Support » Sales Support
Experience: 5 - 10 years
Always been into sales roles, handle multiple website, e-commerce, and channels.
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Handling crms for a long time.
Customer Support » Chat Support
Experience: 1 - 2 years
Assist customers with their eyewear order and answer inquiries/concerns/issues through LiveChat support, email ticketing, and also create CRM cases. Cater customers with their cosmetic products orders through email ticketing and chats through different websites and cases.
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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